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Why do I need to pay before speaking to a provider?

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Written by Robyn Shapiro
Updated over 3 weeks ago

Consultations with a healthcare provider is a key part of our membership benefits. To access this service, membership purchase and completion of a medical intake form are necessary prerequisites. This process ensures that a licensed medical provider can thoroughly evaluate your eligibility for medication and discuss all available treatment options during your initial consultation. Please note that your credit card is not charged immediately; instead, a hold is placed until your prescription is written. In the event a prescription is not written, rest assured that your card will not be charged and the hold will be released.

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