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How do I contact customer support?

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Written by Maria Leah Low
Updated over a month ago

We’re here to help — and there are several easy ways to reach us:

Call: (800) 597-0884
Email: [email protected]
Patient Portal: Send us a message directly inside your portal
Live Chat: Click the chat icon in the bottom right corner of our website

While we’re not able to take live calls, you’re always welcome to leave a voicemail and our team will return your call as soon as possible. Please allow up to one week for phone call returns.

For the fastest support, we recommend reaching out via email or live chat.

Our dedicated support team is available Monday–Friday, 9:00am–6:00pm EST, and we look forward to assisting you

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