Skip to main content
All CollectionsBilling
How do I cancel?
How do I cancel?
R
Written by Robyn Shapiro
Updated over 3 months ago

Not a problem, we do not automatically charge your credit card (until you are on maintenance dosing and your doctor has prescribed refills). Just do not complete the follow-up check-in visit and you won’t be charged or shipped the medication.

However, if a prescription has been sent to the pharmacy, we are unable to cancel. For next month though, just follow the instructions above and make sure not to answer the check-in questionnaire and you will not be charged.

Did this answer your question?