At Effecty, your health and safety are always at the forefront of our decision-making. There are occasions when pre-existing conditions, specific aspects of your medical history, current health data, or potential medication interactions may indicate that our prescription options might not be right for you. In such cases, we might not be able to provide medication-based treatment. It's important to remember that while prescription medication can be a powerful tool for weight loss, it's not the only path to achieving healthy and sustainable weight loss. If you believe you were deemed ineligible in error, please reach out to customer support.